Legal notice

At MastiBox, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from https://mastibox.store.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect certain information to process your orders and improve your shopping experience.

This information may include:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address (if applicable)
Order Details
Device Information
IP Address
Browser Information
Cookies and Website Usage Data

Payment information is processed securely through trusted third-party payment providers. MastiBox does not store your complete debit card, credit card, UPI, or banking details.

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and shipping updates
Respond to your inquiries and support requests
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with applicable legal obligations

Sharing Your Information

Your privacy is important to us.

We do not sell, rent, or trade your personal information.

To operate our business and fulfill your orders, we may share necessary information with trusted third-party service providers, including:

Shopify (our e-commerce platform)
Payment service providers
Shipping and logistics partners
Order fulfillment partners
Website analytics and security services

These providers receive only the information necessary to perform their services.

Cookies

MastiBox uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance your shopping experience

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

Data Security

We take reasonable steps to protect your personal information using the security features provided by our website platform and trusted service providers.

While we work to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting obligations
Resolve disputes when required

When your information is no longer required, it will be securely deleted or anonymized where reasonably possible.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.

Children's Privacy

MastiBox does not knowingly collect personal information from children.

If you believe that a child has provided personal information through our website, please contact us and we will take appropriate steps to remove such information.