Terms of service

Terms & Conditions

Welcome to MastiBox. These Terms & Conditions govern your use of our website, https://mastibox.store, and the purchase of products through our store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Products & Availability

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate.

However:

Product colors may vary slightly due to screen settings.
Product packaging may differ from the images shown.
Product availability is subject to change without prior notice.

We reserve the right to discontinue or modify any product at any time.

Pricing

All prices displayed on MastiBox are listed in Indian Rupees (INR) unless otherwise stated.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel or refuse the order and issue a full refund if payment has already been made.

Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information

If your order is cancelled after payment has been received, a full refund will be issued.

Shipping

Estimated delivery times are provided for informational purposes only.

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to courier services, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for additional details.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and agreed to our Return & Refund Policy.

Intellectual Property

All content available on MastiBox, including but not limited to:

Logo
Brand Name
Website Design
Images
Graphics
Product Descriptions
Text
Icons

is the property of MastiBox or its respective owners and may not be copied, reproduced, distributed, or used without prior written permission.

User Responsibilities

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the website's operation or security.
Upload malicious software or harmful code.
Provide false or misleading information while placing orders.

Third-Party Services

Our website may include services provided by trusted third parties, including payment gateways, shipping providers, and Shopify.

We are not responsible for the policies, practices, or content of third-party services or websites.

Limitation of Liability

To the fullest extent permitted by law, MastiBox shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.